Shipping policy
Welcome to EloraCarts. We are committed to delivering your orders safely and on time across Pakistan.
1. Delivery Coverage
We currently offer delivery across Pakistan.
2. Delivery Charges
Free Delivery Across Pakistan 🇵🇰
There are no additional shipping charges for standard delivery on eligible orders.
3. Delivery Time
Orders are generally delivered within 5–7 business days after the order has been confirmed.
Delivery times may vary depending on your location, courier service, weather conditions, public holidays, or other circumstances beyond our control.
4. Order Processing
Orders are normally processed and dispatched after confirmation.
You may receive a call or message from our team or courier to confirm your order and delivery details.
5. Order Tracking
If tracking information is available for your order, it may be shared with you through SMS, WhatsApp, email, or another available communication method.
6. Delivery Delays
Although we aim to deliver orders within 5–7 business days, occasional delays may occur due to:
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Incorrect or incomplete delivery information.
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Weather conditions.
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Public holidays.
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Courier-related delays.
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Unforeseen circumstances.
We appreciate your patience in such situations.
7. Incorrect Address
Customers are responsible for providing a complete and accurate delivery address and contact number.
EloraCarts is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.
8. Failed Delivery
If a delivery cannot be completed because the customer is unavailable or cannot be contacted, the courier may attempt delivery again or return the parcel to us.
Additional delivery arrangements may be required for a returned parcel.
9. Contact Us
If you have any questions regarding your order or delivery, please contact us:
Company Name: Eloracarts
Phone number: +923096910771
Email: eloracarts20@gmail.com
Physical address: Eloracarts, Gulzar e Ibrahim twon, Khanewal 58150, Pakistan